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Step 1
Job details - please complete all sections
Name of Operative
Job Number
Site Address
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Date
date_range
Works Description
0
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Is Site Compliant
pick one!
Yes
No
N/A
Has Cert Been Completed?
Yes
No
N/A
Material Costs £
Materials Cost Description
0
/
Further Works Required and Reasons
0
/
Additional Notes
0
/
Please confirm that you have checked for the following Health & Safety, Trade Critical issues prior to leaving site. Please select any issues that you have identified.
Please note any identified issues must be followed through to ensure health & safety standards are adhered to.
Yes there are Issues
No, there are no issues to report
You have indicated there are issues present - please indicate what these are by selecting from the following:
Issues effecting fire risk assessment (e.g. door closure)
Broken Glass
Trip Hazards
Electrical issues
Loose Roof Tile Slates
Pot Holes
Lighting - internal, external or emergency
Fire alarm
Other Health & Safety Issue
Other Issue Affecting Trade
Further Details Of Issues Highlighted
Please elaborate on the issues selected above
0
/
Time spent on job - please fill in all sections
Time on Site
Start
Finish
Waiting Time
Start
Finish
Travel Time
Start
Finish
Customer Satisfaction Note
Is customer available to answer satisfaction note?
Yes - Customer is available
No - Customer Not available
On a scale of 1 to 10, how strongly would you recommend Arrow Services to your friends and family
Select An Option
10 (Extremely likely)
9
8
7
6
5
4
3
2
1 (Not at all likely)
How would you rate the overall level of service which you have received from Arrow Services?
Excellent
Very Good
Good
Fair
Poor
How would you rate the length of time it took our operatives to repair or replace items?
Excellent
Very Good
Good
Fair
Poor
How would you rate the quality of the repair / replacement item(s)?
Excellent
Very Good
Good
Fair
Poor
How would you rate our operatives on their professionalism?
Excellent
Very Good
Good
Fair
Poor
How would you rate our operatives for keeping you informed of the progress of the works?
Excellent
Very Good
Good
Fair
Poor
Please enter any additional comments regarding your experience of the service provided?
0
/
Capture customers signature below
Customers Signature
(Customer Signs Here)
Clear Signtaure
Customer Name
Date signed
date_range
Site Audit Pro
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